QVSR Immingham Seafarers Centre

QVSR Immingham Seafarers Centre

Contact details

Website: https://www.qvsr.org.uk/qvsr-immingham/ 
Centre telephone: +44 (0)1469 574195 
Transport / WhatsApp: +44 (0)7380 540023 
Email: qvsrhumber@qvsr.org.uk 
Parent organisation: QVSR (Queen Victoria Seamen's Rest)
Main office telephone: +44 (0)20 7987 5466
Main email: enquiries@qvsr.org.uk 

What this organisation does

QVSR Immingham Seafarers Centre provides welfare support, hospitality and practical services for seafarers visiting the Humber ports. The centre offers a welcoming place where seafarers can relax, stay connected with family and friends, access onboard essentials and receive pastoral support while away from home. 
QVSR has a long history of supporting seafarers in UK ports through welfare services, chaplaincy and practical assistance. Chaplains and welfare staff provide support both in the seafarers' centre and aboard ships. 
The Immingham centre welcomes approximately 10,000 seafarers each year from vessels calling at Humber ports. 

Who can use the service

The centre is intended for:
  • Active seafarers visiting the Port of Immingham and other Humber ports. 
  • Crew members seeking welfare, recreational, communication or pastoral support while in port. 
  • Seafarers of all nationalities and backgrounds. 
There is no indication on the provider website that membership is required to access the centre. 

Support available

QVSR Immingham offers a range of practical and welfare services, including:
  • Data SIM cards and mobile phone top-ups. 
  • Free Wi-Fi access. 
  • Satellite television. 
  • Bar and restaurant serving hot and cold food. 
  • On-site shop.
  • Recreational facilities including pool, table tennis and foosball. 
  • Chapel facilities and chaplaincy support. 
  • Welfare visits and pastoral support from chaplains. 
  • Transport between ships and the seafarers' centre.

Features and benefits

Using the QVSR Immingham Seafarers Centre can help seafarers:
  • Stay in contact with family and friends through Wi-Fi, SIM cards and phone top-up services. 
  • Take a break from the vessel in a safe and welcoming environment. 
  • Access food, refreshments and basic shopping facilities during a port call. 
  • Enjoy leisure activities that support wellbeing and reduce isolation. 
  • Receive pastoral, emotional and spiritual support from trained chaplains. 
  • Access transport support between vessel and shore facilities. 

How to get help

  1. Contact the centre directly on +44 (0)1469 574195. 
  2. If transport is required, call or send a WhatsApp message to +44 (0)7380 540023
  3. Visit the centre during opening hours when your vessel is in port. 
  4. Speak with centre staff or chaplains about welfare, practical or pastoral support needs. 
  5. For volunteer or general enquiries, email qvsrhumber@qvsr.org.uk.

Opening hours

The seafarers' centre is open:
  • Monday to Friday: 09:00 to 22:00 GMT. 
  • A 24-hour lounge is available outside these hours. 

Things to check before contacting them

  • Have details of your vessel and berth location available if requesting transport.
  • Check whether your vessel's schedule allows time ashore.
  • Contact the centre in advance if you need transport from the ship.
  • Confirm any service availability during public holidays or exceptional port operating conditions.
  • QVSR Immingham Seafarers Centre: https://www.qvsr.org.uk/qvsr-immingham/ 
  • QVSR Seafarers: https://www.qvsr.org.uk/seafarers-centres/ 
  • QVSR Chaplaincy: https://www.qvsr.org.uk/qvsr-chaplaincy/ 
  • QVSR Contact Page: https://www.qvsr.org.uk/contact/ 
  • QVSR Home Page: https://www.qvsr.org.uk/